1.1 Personal Data
When you access or use our apps, we may collect general information.
If you log in via a website or third – party platform, you must comply with their terms and be of legal age.
1.2 Device information
Such as device ID, advertising ID, IMEI (International Mobile Equipment Identity), MAC address, etc., used to identify user devices.
1.3 Device model and system information:
Including device name, model, operating system version, browser type, etc., which helps optimize performance and adapt to different devices.
1.4 Network information:
Such as IP address, network type (Wi-Fi, mobile data, etc.), can be used for network connection and data analysis.
1.5 Log information
Records user usage time, operation records, etc., for operation statistics and behavior analysis.
2. Use of Information
– **Service – related purposes**: We use your information to fulfill orders, answer questions, and communicate with you. This is necessary for the contract and app operation (GDPR Article 6(1)(b)).
– **Enhancing user experience**: To personalize your experience, maintain preferences, and send relevant news and updates. Our legitimate interest in providing better services justifies this (GDPR Article 6(1)(f)).
– **Advertising**: We may send personalized ads to users who share their Advertising IDs.
3. Data Retention
We keep your information as long as needed for service provision, legal obligations, or to assert our rights. Usage Data is usually retained for a shorter time, except for security or functionality improvements.
4. Sharing of Information
Based on GDPR Articles 6(1)(b), 6(1)(c), and 6(1)(f), we may share your information with:
– Social media platforms.
– Third parties for various reasons like business sales or with your permission.
– Authorities if required.
– Other users in open communities.
– Advertising network companies when you agree.
We use or may use the following advertising network:
In connection with our processing, we use following data processors such as server hosting providers, technical service providers for supporting internal operations, user login services and analytics service providers:
Facebook Analytics (Facebook, Inc.)
Firebase (Google LLC)
Adjust
5. Children
Our services are not for those under 13. We don’t knowingly collect their information. If we find such data, we delete it. Parents can contact us if their child has provided information.
6. Security
We use commercially acceptable methods to protect your data, but no online method is 100% secure.
7. Push Notifications
We send push notifications if you agree. You can turn them off in your device settings.
8. Your Rights
– **Access**: You can request access to your data, including details about processing (GDPR Article 15).
– **Objection**: Object to processing based on GDPR Article 6(1)(f) or for direct marketing (GDPR Article 21).
– **Rectification**: Correct inaccurate data (GDPR Article 16).
– **Restriction**: Request restriction of processing in certain cases (GDPR Article 18).
– **Withdrawal of consent**: Withdraw consent at any time (GDPR Article 7).
– **Data portability**: Receive your data in a transferable format (GDPR Article 20).
– **California residents**: We respond to requests within 45 – 90 days, covering the past 12 months.
– **Opt – out**: California residents can ask us to stop selling their data.
– **Be informed**: Know what data we collect and why. Our policy is updated annually.
– **Disclosure**: Request disclosure of your data in the past 12 months.
– **Deletion**: Request deletion of your data, though we may need to retain it in some cases.
9. Data Deletion
You can request data erasure by emailing contactus@ranamolla.com
10. Contact Us
If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us:
contactus@ranamolla.com